PRIVACY POLICY

Updated on October 10, 2024.

Thank you for playing our games! This Privacy Policy describes:

1. How and why we collect personal data about you

2. How we use your personal data, and the choices you have regarding your personal data.

3. This Privacy Policy applies to Overload Studio's games, websites, and related services, which we collectively refer to as the Services.

4. We may update this Privacy Policy from time to time by posting a new version at https://game1.overloadstudiogames.com.

5. If we make any material changes, we will notify you by posting a notice in the Services before the change becomes effective. Your continued use of the Services after the effective date will be subject to the new Privacy Policy.

Contact Us

If you have any questions about data protection or if you have any requests to resolve issues concerning your personal data, we encourage you to contact us primarily through the game so that we can respond to you faster.

Controller: Overload Studio

Email: jokerslam@overloadstudiogames.com

1. Data we collect

1.1 Data we collect automatically.

1.1.1 Data about your account and game progress (such as level progress, etc.).

1.1.2 Your IP address and mobile device identifiers (such as your UDID, IDFA, IDFV, MAC, etc.).

1.1.3 Data about your device (such as your device name, operating system, device language, screen size, memory size, CPU specifications, network status, device time zone, etc.).

1.1.4 In most cases, when you use the Service, we will also create an ID specific to Overload Studio for you.

1.2 Data we collect from partners.

1.2.1 Data we receive if you connect third-party tools (such as Facebook).

1.2.2 Demographic data (such as used to determine the rough location of an IP address).

1.2.3 Data used to combat fraud (such as refund abuse in games or click fraud in ads).

1.2.4 Data from the platform on which the game runs (such as data used to verify payments).

1.2.5 Data used for advertising and analytical purposes so that we can provide you with better services.

2. Why we collect your data

2.1 Complete basic services.

2.1.1 Create an account and allow you to play our games and use our services.

2.1.2 Verify and confirm payment information and deliver the corresponding services.

2.1.3 Store game data so that you can play our games across devices without losing saves.

2.2 Optimize services.

2.2.1 Improve services and optimize player experience.

2.2.2 Provide player support to help you solve problems.

2.2.3 Receive your suggestions for services.

2.3 Display personalized ads.

2.3.1 Track the content you visit related to the services and your online behavior.

2.3.2 Deliver, target and improve our ads.

2.3.3 For information on how to opt out of personalized ads, please see the "Your Rights and Options" section below.

2.4 Analyze data.

In all the above situations and purposes, we may analyze all collected data.

2.5 Obtain your consent.

With your consent, we may process your data for other purposes, such as using your GPS location to show you local events.

3. Who can see your data

In addition to Overload Studio, others may also have access to your data in the following circumstances:

3.1 Other players and users.

Social features are an important part of our games, and there is the possibility of player-to-player interaction in our games. For example: other players will see your nickname and game progress and ranking from the leaderboard.

3.2 Partners working for overload studio.

Overload Studio has partners who provide services for us. These partners only process your data under the instructions of Overload Studio to provide services such as advertising, analytics and fraud prevention.

3.3 Other companies and public agencies.

In order to combat fraud and illegal activities, we may exchange data with other companies and organizations and provide it to public agencies upon lawful request.

We may also disclose your data based on your consent to comply with the law or to protect the rights, property or safety of us, our players or others.

3.4 Advertising and social media partners.

The Service includes features provided by our partners, such as social media interaction tools and in-game advertising. These partners may have access to your data and operate in accordance with their own privacy policies. We encourage you to review their privacy policies to learn more about their data processing practices.

3.4 International Data Transfers.

Our services are global in nature, so your data may be transferred to anywhere in the world. Because the data protection laws in different countries may differ from those in your country, we take steps to ensure that adequate safeguards are in place to protect your data, as described in this policy. Appropriate safeguards that our partners may use include standard contractual clauses approved under Singapore law.

4. Your Rights and Options

4.1 Opt-out of targeted advertising.

4.1.1 iOS devices: Select "Limit Ad Tracking" when the IDFA or IDFV pop-up pops up, or select "Limit Ad Tracking" in the game's privacy settings.

4.1.2 Android devices: Select "Opt-out of interest-based ads".

4.2 Access the personal data we hold about you.

If your personal information changes, or you no longer require our services, you can edit, update or delete it by contacting us at jokerslam@overloadstudiogames.com. We will provide you with a copy of your personal information in an electronic format upon request.

4.3 Your other rights.

You also have the right to correct your data, delete your data, object to how we use or share your data, and limit how we use or share your data. You can withdraw your consent at any time, for example by turning off GPS location sharing in your mobile device settings.

We will respond to all requests within a reasonable timeframe. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact a third-party dispute resolution provider located in the United States (free of charge). For unresolved complaints, you may also contact your local data protection authority within the European Economic Area.

4.4 Cookies and Similar Technologies.

Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Services, analyze usage, target advertising, and prevent fraud. You can disable cookies in your browser settings, but some parts of the Services may not function properly.

5. How We Protect Your Data

5.1 Security Safeguards.

To help ensure a safe experience for our players, we continually develop and implement administrative, technical, and physical security measures to protect your data from unauthorized access or loss, misuse, or alteration.

5.2 Data Retention.

We will retain your data for as long as your account is active or as needed to provide you with services. For example, we will periodically de-identify unused game accounts and periodically review and de-identify unnecessary data. Please note that if you ask us to delete your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

5.3 Age Limits.

We do not knowingly collect or solicit personal data about anyone under the age of 13, nor do we direct or target interest-based advertising to anyone under the age of 13, nor do we knowingly allow such persons to use our services. If you are under the age of 13, please do not send us any data about yourself, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data from a child under 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under 13, please contact us.

5.4 General Data Protection Regulation (GDPR).

If you would like your data to be deleted in accordance with the GDPR, please send a request to the relevant email in the list below:

Game Name: Joker Duel

Email: jokerslam@overloadstudiogames.com